How do I book an online consultation?
Simply click the WhatsApp button on our website
and send us an enquiry. Our team will assist you
with available doctors, appointment timings and
the consultation process.
Can I share my medical reports online?
Yes. Our team can guide you on securely
submitting relevant medical reports before
your consultation. Please avoid sharing sensitive
medical information in public groups.
Which treatments can I enquire about?
You can enquire about EECP, ESMR, ED1000,
P-Shot,
Ozone Therapy, EBOO, Colon Hydrotherapy
and other services available at Nuva Healthcare.
Treatment suitability is determined through
an appropriate medical evaluation.
Is the online consultation confidential?
Nuva Healthcare aims to handle patient information
confidentially with appropriate privacy safeguards.
Our team will guide you through the consultation
and medical report-sharing process.
Will I need to visit the clinic?
This depends on your medical condition.
Following the online consultation, the doctor
may recommend an in-person examination,
additional investigations or a clinic visit.
Is there a consultation fee?
Our team will inform you about any applicable
consultation fees before confirming your appointment.
You can contact us through WhatsApp for details.
Can I receive treatment directly online?
Online consultations can help assess your concerns,
review available medical information and guide
your next steps. Procedures such as EECP and ESMR
require an appropriate in-person assessment
and treatment at a suitable facility.
Is online consultation suitable for emergencies?
No. Online consultation is not an emergency service.
If you experience severe chest pain, sudden
breathlessness, fainting or other emergency symptoms,
seek immediate emergency medical care.
